Call 1-289-481-2001 FAQ – Car Seat Connections
Serving Scarborough, Pickering, Ajax, Whitby, Oshawa, Clarington, Port Perry, and surrounding areas

FAQ

Who are you?

We are certified Car Seat Technicians (CPSTs) with multiple years of experience each. We provide mobile car seat installation services in the Durham Region (Ontario) and the surrounding areas. It is convenient and comfortable for you.



 What services do you provide?

We provide the following services. If you do not see one, please send us a message to inquire if it is something that we can provide for you.

  • Professional mobile car seat installation and education
  • Shopping consultations to help you choose the right seat
  • Email consultations
  • Car Seat Safety presentations
  • Information booths

 

What is the cost for your services?

Installations: The fee is $50 for the first seat, and an additional $30 for each subsequent seat at the same appointment. If you are farther than 30 minutes or 30km away, there is a distance fee of $10.

 

Shopping Consultations: The fee is $40 per hour for an in-store consultation for choosing a car seat. If we are installing a seat at the same time, the shopping is charged per portion of the hour being used, plus the $40 installation fee. (so if we take 30 minutes shopping to choose a seat and then do the installation, it would be $20 plus $40 = $60). If we are just consulting then it is $40 for up to an hour and then any additional time is charged per portion of that hour. (So an hour and a half shopping would be $40 plus $20 = $60).

 

Others: Please inquire.

 

Why do you charge?

The fee covers our time and expenses. We spent a lot of time with you at the appointment, and we often do research before and after appointments to give you the best information. We do not receive any funding so we cover our own insurance, certification updates, and materials.

 

What can I expect at an appointment?

Appointments generally take around an hour for one seat, and more when there are multiple seats.

We come to you, set up your seat inside your house to fit your child, and discuss all the rules for your seat, as well doing as the installation in the vehicle. We walk you through everything we are doing so that you can feel confident in doing it yourself in the future. We answer any questions you have, and are available for any follow up questions as well.

**Covid protocols** During the pandemic we have been doing all appointments outside, and everyone wears a mask. We try to maintain distance but it is not always possible.

 

What areas do you service?

Our service area includes but is not limited to: Pickering, Ajax, Whitby, Courtice, Bowmanville, Port Perry, Scarborough, Newcastle, Blackstock. Please send us a message to see if we can help you in your area!

 

How do I book an appointment?

Fill out the Contact Us form on the website, send us an email at info@carseatconnections.com, or give us a call! We will find a mutually agreeable date and time, and get some information from you. We can accommodate appointments on weekends, weekdays, and evenings.